Main Responsibilities:

- Planning and strategy development

Develop and execute a strategy for Corporate & Private sales development, in agreement with Sales & Marketing management

Create an annual Budget plan in agreement with Marketing and Sales Director, forecasting volumes, revenues, investment and profit contribution by brand. Agree product allocations.

Inspire MH Italia team (marketing, sales, customer service, Agents) to co-create and implement CPS development plan (short and long term)

Manage discount/FTT/A&P/T&E in line with budgets and profitable sales potential

Evaluate activity and implement learning

Seek out and build a varied contact list of HNWI and Ultra HNWI through networking

Maintenance of a structured HNWI and Corporate Clients contact list database in accordance with country data protection and privacy legislation

Requirement for 30%+ new clients each year due to high turnover of clients ordering from one year to the next

- Prospect for new Corporate clients

Identify and utilise all available sources e.g. company databases, top 100 lists, industry organisations & events

Create and utilise effective prospecting tools e.g. brochures, cold calling, referrals, digital/online

Network with MH Corporate Sales managers across other countries for sales leads

- Personal selling to individuals 1:1 or in small groups

Act as a ‘Brand Ambassador' for individual brands or represent the MH portfolio as appropriate. Work closely with Marketing to utilise the relevant brand tools to execute a luxury brand ‘sell'

Create and host selling events e.g. tastings, dinners, brand experiences

Sell access to unique brand experiences and events

Develop packages for gifting and for private events (e.g custom-made ‘at home' dinners or parties)

Focus on selling the very highest value products, particularly ICONs and exclusive editions

Sell by telephone/e:mail/SMS/face to face

- Sales development with Corporate clients

Target new and repeat orders

Develop and execute sales programmes for Corporate clients (tailored where necessary to individual clients), utilising the brand toolkits available e.g. corporate gifting, corporate events/dinners/tastings, staff rewards, portfolio & single brand experiences

Create and deliver profitable commercial proposals within agreed guidelines, including competitive tenders for annual contracts business e.g. private jets

Hosting of dinners and tastings as required

Coordination of brand presence and communication at Luxury Corporate client partner events

- Develop CRM programmes to stimulate repeat sales

HNWI Customer Service
 

- Build sales with LVMH Associates
 

- Network with MH Corporate & Private Sales Managers across the world
 

- Recruit to via Membership and CRM Programmes
 

- Partnerships & Clubs

Profile:

Personal & interpersonal skills:

• Self-starting and entrepreneurial
• Charismatic and articulate, a people person
• Resilient and persistent
• Excellent communication and presentation skills
• Displays passion when representing the brands
• Gets a ‘buzz' out of making a sale
• An empathetic and emotional contact for customers and prospects
• A motivated self-starter with good time management skills
• An excellent ‘fixer', working with internal and external parties to achieve luxury service excellence
• Highly responsive and flexible, available to clients 24/7
• International mobile

Professional experience & know how:

• Degree level educated
• Sales training and experience
• inquisitive to learn everything about MH brands and products

Technical & management skills:

• Commercially minded, turns connections into sales

• Plans and manages discount/FTT/A&P/T&E rigorously according to the sales opportunity and agreed parameters

• Attention to detail in service fulfilment

• Language: Local + English,

• Well educated and informed

• Up to date with using IT (including tablet, smartphone), PowerPoint, social networking

Internationally mobile